Three separate limits apply to conversions — here's each one and what to do when you hit it.
Per file: 50 MB and 30 pages
Each PDF can be up to 50 MB and 30 pages. Real bank statements rarely approach either, but multi-year exports sometimes do — if a file is over the page cap, split it (most PDF viewers can extract page ranges) and convert the parts. Each part is balance-checked independently.
Per month: your plan's page allowance
Pages count against your team's monthly allowance when a statement is accepted for conversion — 10 pages a month on Free, 5,000 on Practice, 20,000 on Firm. Failed conversions never consume pages. The usage bar in the header shows where you stand, and the allowance resets on your billing cycle date, not the first of the month.
Batches: no file-count limit
There's no cap on how many PDFs you drop at once — each file in a batch is checked against the per-file and monthly limits individually, and files upload two at a time until the queue is done.
As a guest: one conversion, 10 pages
Without an account you get one free conversion of up to 10 pages — enough to see your own statement come back balanced before signing up.
Hitting the monthly cap
When the allowance runs out, uploads are refused until the cycle resets or you upgrade — nothing queues silently against next month. Owners can upgrade from Settings → Billing & plan, and upgrades take effect immediately with a prorated charge.