Billing lives in Settings → Billing & plan, visible to team owners.
Page limits
Each plan includes a monthly page allowance — 10 on Free, 400 on Solo, 1,000 on Practice, 4,000 on Firm. Pages count when a statement is accepted for conversion, and failed conversions are not charged against your quota. Scanned statements convert through OCR and count the same as any other page. The allowance resets on your billing cycle date, not the calendar month.
Extra pages
For a busy month or a catch-up job, team owners can buy one-off page packs under Billing & plan → Extra pages: 100 pages for $5 or 500 for $19 (£4 or £15, €5 or €18). Packs work on any plan, Free included, never expire, and are only used once the monthly allowance runs out. The receipt appears under Invoices. Not sure whether a pack or a plan suits you? This guide compares them.
Upgrading
Upgrades take effect immediately: you're charged a prorated difference and the new allowance applies straight away. The confirmation dialog shows the exact amount and card before anything is charged.
Downgrading
Downgrades (including yearly to monthly) schedule for the end of your current billing period — you keep what you paid for until then, and the billing page shows the pending change. You can cancel the scheduled change any time before it lands.
Invoices and receipts
Every invoice is available from the billing page via the customer portal, where you can also update the card on file. Cancelling entirely moves the team to Free at the end of the period — your history and settings stay intact.