NoRekey converts text-based PDFs — the e-statements banks generate digitally. Scans and photos of paper statements are currently declined, on purpose.
Why decline instead of trying?
A scanned page has to be read by OCR, and OCR on financial documents makes exactly the kind of mistakes that matter: 8s become 3s, decimal points vanish, columns bleed together. Because our whole promise is balance-verified accuracy, we'd rather tell you clearly that a file can't be converted reliably than hand you plausible-looking numbers that don't add up.
How to tell which kind you have
Try selecting text in the PDF. If you can highlight and copy the transaction lines, it's text-based and will convert. If the page behaves like one big image, it's a scan.
The fix
Nearly every bank offers a digital statement download — from online banking, choose statements or documents and download the PDF version directly. That file is text-based and converts perfectly, with the balance check intact.
Coming later?
OCR support is on the roadmap, and when it lands it will come with honest confidence flags rather than silent guesses. If scanned support matters to your workflow, tell us: support@norekey.com.