A needs review flag means the extracted rows don't sum from the statement's opening balance to its closing balance. Here's how to find out why.
Check the statement first
The most common cause isn't extraction at all — it's the statement. Pending transactions, reversed items shown outside the transaction table, or an interest line printed in a summary box can all make a statement disagree with itself. Compare the printed closing balance with the last running-balance figure in the table; if they differ on paper, the statement is the discrepancy.
Find the offending row
Open the conversion and scan the running balance column against the PDF. The first row where the two diverge is your culprit — typically a sign issue (a refund read as a charge) or a wrapped description that split one transaction into two.
Re-run it
Conversions are not deterministic-parser output — a re-run frequently comes back clean. Upload the same PDF again; it costs the same few pages of quota.
Still stuck?
Email the statement's details (never the statement itself, unless you're comfortable) to support@norekey.com. Odd layouts get fixed quickly, and unusual statements make the extractor better for everyone.